Frequent Asked Questions

Are the motorboats also accessible for the disabled?

The Costa del Sole is accessible for the physically disabled. The gangway to get on / off is suitable in width for boarding a wheelchair, and a bathroom for disabled use is also available. As for the motorboats “Intrepido” and the “Marabù” or other types of disabilities, contact the staff for further information.

What should I bring with me? What clothing to wear?

We suggest you wear (or bring with you): sunglasses, flip-flops if you decide to spend time on the beach (both in Favignana and Levanzo), or comfortable shoes if you intend to walk the streets of the two villages. Water, on the other hand, is always available to passengers and free onboard our motorboats.

Of course, it’s always a good idea to wear a swimming suit and have sunscreen with you.

How long are the boat trips between/to the islands?

  • The Trapani-Favignana route takes about 40 minutes;
  • The Favignana-Levanzo route takes about 20 minutes;
  • The Levanzo-Trapani route takes about 40 minutes;
  • The Trapani-Marettimo route takes about 1h 30 minutes.

Are the seats onboard assigned?

Seats on board are not assigned or numbered. However, for logistics reasons, the seats could be pre-assigned or managed by the staff on board.

Are there life jackets on board?

The motorboats have life jackets, fulfilling the official safety measures for passenger navigation. However, we specify that, for safety reasons, their use is subject to the express will of the Captain or the crew.
Therefore, we can not use them to allow bathing to those who cannot swim (neither adults nor children), having to remain available in case of emergency.

If I have to delay the departure by a few minutes, informing you of my delay, will the motorboat wait for my arrival to leave?

Egadi Escursioni rewards punctuality, not letting the delay of a few penalize the timeliness of many. The answer is, therefore, “no”. The motorboat leaves moorings at the time described in our programs, except for delays dictated by specific requests from the harbormaster, for example, for entry/exit from the port of cruise ships.
Not even in the event of notice of the delay will it be possible to wait for the arrival of the passengers in question.

Are the times in the tour description flexible?

The timetables in the itinerary section are indicative and may be subject to variations.
The exact time of return on board is communicated – several times – via the intercom (or by the crew) during the excursion.
It is not possible to wait for late guests. In that case, the latecomer will have to organize his return to Trapani independently and at his own expense.

Can I cancel the reservation? Will I pay the penalty?

Once the online booking has been made at our points of sale or through our partners, it will be possible to withdraw and obtain a full refund of the price paid if the cancellation occurs within seven days from the scheduled date of the tour.
For cancellations after the maximum term of seven days from the date of the excursion, upon notification of the inability to participate in the tour at least 24 hours before, it will be possible to request a cancellation voucher (equal to the amount already paid) which usable on a personal basis within two years from the date of issue.
On the other hand, there is no refund for cancellations requested less than 24 hours after boarding and in cases of a no-show (also due to involuntary delays).

If I don't arrive in time for departure, will I be refunded?

In case of delay, it is not expected that the paid amount will be refunded, in whole or in part; you can still reach the motorboat in Favignana by another means of sea transport and in any case at your own expense (usually around 10,00 €), and then resume the tour program from there.

Is bathing suitable for everyone? Including children?

The stops for bathing are aimed exclusively at those who can swim.
As for children, they will be able to participate in bathing only if supervised by an adult and if they are already eight years old.

Where and how are the stops for swimming?

All the swimming stops are subject to weather and sea conditions and, in general, to the unquestionable judgment of the Captain/Skipper (Safety first!!)
The swimming stops are carried out directly from the motorboat; therefore, mooring in the coves is forbidden, as expressly laid down by the official regulation of the Marine Protected Area of the Egadi Islands.
The distance from the coast varies from 20 mt to 60 mt, the depth of the sea varies between 3 mt and 8 mt.

How long in advance do I have to book?

If the date of the excursion falls within the low season, it will be sufficient to book one or two days in advance; from July to mid-September, it is advisable, however, to purchase the ticket at least four or five days before the desired date.
Even after booking, we always recommend contacting us by phone or via Whatsapp at +39 342 9446189 one day before to confirm the actual departure based on the weather forecast.

Is there a gluten-free lunch?

It is possible to cook specific products for celiac disease (supplied by the customer) separately. However, the local kitchen is unique; therefore, in case of a severe allergy to one of the products used during the preparation and cooking of the traditional lunch, Egadi Escursioni recommends refraining from lunch bringing something specific does not require preparation or cooking on site.
A gluten-free alternative will be offered for excursions aboard the Marabù and the Diablo inflatable boat (where lunch includes “cunzato bread”).

Can I pay for the ticket by credit card?

Payment can be made either by debit or credit card, except for the American Express circuit.

Is there a discount for those who do not use lunch?

The lunch offered onboard is a free service dedicated to kind passengers who decide to taste the cuisine onboard at no additional cost. Therefore, not taking advantage of this service does not affect the price in any case, whether you decide to participate in the lunch or whether you decide not to take part.

Why do you have to pay the entrance fee?

The entrance tax should not be confused with the tourist tax. The Municipality requests it only for the entrance into the archipelago. The price of the excursion does not include it because they are two different costs.

Where is your ticket office located?

Our ticket office is located in Via Ammiraglio Staiti, Marinella Quay, in front of the large white tensile structure. It is recognized by the number “BOX 03”. The position of our ticket office coincides with the boarding point of the following tours: Favignana and Levanzo mini cruise (the classic one), Egadi Shuttle Tour (the free one), Marettimo Sea Caves boat tour (the suggestive one), Favignana boat tour (the dynamic one).
As for the Diablo Tour onboard the Diablo inflatable boat, the boarding point does not coincide with the ticket office. You can go to the ticket office just described for information, for the balance or to collect the paper ticket; the boarding point, on the other hand, is located in Via Ranuncoli, “Columbus Yachting Trapani” pier.

Where do the excursions leave from?

The departure of the “Costa del Sole” motorboat, the “Intrepido” motorboat, and the “Marabù” boat takes place every day at 09:30 (show up at the ticket office at least 30 minutes before) in Via Ammiraglio Staiti, quay Marinella, at the BOX03 ticket office (in front of the large white tensile structure). You can recognize our crew and staff thanks to the uniform, which carries the name of the company “Egadi Escursioni” on its shoulders.

Does the entrance fee also apply to children?

Children between the ages of 0 and 4 do not pay the entrance fee. Instead, from 5 years old onwards, the entrance fee to the Protected Marine Area of ​​the Egadi Islands, equal to € 2.50, will be applied.

About the "Egadi Shuttle Tour" excursion, is lunch included?

You will surely have noticed that the program does not include lunch on board. In fact, you will be back on board at 3:30 pm, and it is assumed that you have already satisfied your appetite!
The four-hour stop off on the Island and the absence of a “standard lunch” (which tries to satisfy all palates) leave the freedom to choose according to one’s tastes, personal needs, and everyone’s pockets!
You can choose the practical island bakery, with its “cunzato” bread, the typical arancine, bread with panelle, focaccia or Sicilian pizza …. or the romantic local restaurant with its menu based on fresh fish. And for those who are adventurous and independent? Well, not even to say: backpacking and packed lunch immersed in nature, between sun and sea!

Speaking of the "Diablo Tour", are there any gray areas on the inflatable boat?

Yes, our Diablo has an awning that can be opened during rest moments for those wishing to relax in the shade.

With which boat are the excursions carried out? How many people will there be onboard?

It depends on the excursion you have chosen and the period of interest.
The Classic one: Favignana and Levanzo mini cruise / The Free one: Egadi Shuttle Tour.
These excursions take place onboard on our passenger-motorboats. The Motonave Costa del Sole can comfortably accommodate up to a maximum of 330 passengers, the Motonave Intrepido instead up to 245.
In the low season, the maximum number of passengers usually is not reached. In high season, on the other hand, to ensure good service and greater convenience for users, we leave about 20% of potential tickets unsold (unless otherwise specified to comply with anti-covid security measures).
The Suggestive one: Marettimo Sea Caves boat tour / The Dynamic one: Favignana boat tour.
Both tours are carried out aboard the Marabù boat. The Marabù can carry up to a maximum of 30 passengers.
Diablo Tour / Rent the Diablo.
Our Diablo inflatable boat can accommodate up to a maximum of 12 passengers, but we prefer to keep the number of hikers to a maximum of 10 precisely to ensure the highest possible standards of ease and enjoyment, except for single groups and upon their specific request.

Will I have to wear the mask?

As with all means of passenger transport (from airplanes, ships, buses, and others), the management of health protection regulations to deal with the pandemic in progress is the responsibility of the state and regional bodies, for which we will take care to comply with current legislation (dutifully following its changes), respecting the health of our passengers and our staff. However, at present, everyone is required to use the so-called mask.

Is water included?

We want you to be always hydrated! That’s why – during the tour you’ve chosen, you will always have fresh water at your disposal (free of charge), thanks to the purification systems on board.

About the "Rent the Diablo" service, can I bring food and drinks?

The exclusive rental of the Diablo inflatable does not include food and drinks. However, you will be able to take what you prefer with you, such as lunch/snack and drinks.